About Ask Pro Now

Who We Are

Ask Pro Now is an independent online platform operated by Ask Pro Now LLC, based in Oak Forest, Illinois. We connect users with experienced advisors who provide general, informational guidance across everyday categories such as electronics, telecommunications, home appliances, basic plumbing questions, automotive topics, and similar non-regulated areas.

We are not affiliated with or endorsed by Microsoft, Apple, Samsung, or any other manufacturer, brand, or service provider. All guidance available on our platform is independent and for informational purposes only.

At Ask Pro Now, our goal is to make everyday guidance simple, accessible, and reliable. Experts listed on our platform undergo a review process to confirm their background and experience. While we ensure transparency and accuracy, the guidance they provide is not professional, licensed, or specialized advice, nor is it guaranteed.

Our Mission

We believe that everyone should have access to clear, reliable information when they need it. Whether you're troubleshooting a device, dealing with a household issue, or trying to understand an automotive concern, our platform helps you connect with knowledgeable advisors who can offer general explanations and practical insights.

Our mission is to deliver accessible support while clearly communicating that we do not replace licensed professionals, especially in areas where regulated services are required.

Our Vetting Process

Every expert listed on our platform completes:

• Identity verification
• Experience and background checks
• Review of claimed skills and subject knowledge

Expert profiles reflect their stated experience and are provided for informational purposes. They do not substitute for licensed, certified, or professionally regulated services.

For more details on how we verify advisors, visit our How We Verify Advisors page.

Transparency & Support

We believe in clear communication and straightforward service.

• Transparent pricing
• Easy-to-understand terms
• Helpful support for billing, account, or service questions

If you ever need assistance, you can reach our team through the Contact page or by submitting a support request through our help form.

Advertising & Marketing Practices

We use digital advertising platforms — including Microsoft Ads — to reach individuals who may benefit from our informational services. We also use analytics tools to understand website performance and improve user experience.

• We do not sell personal information to third parties.
• Any data we collect is used only to provide, maintain, and improve our service, as outlined in our Privacy Policy.

You may manage advertising preferences or opt-out of personalized ads through your browser settings or via our Advertising Preferences page.